We always strive for the answer to be ‘right away’, however, we schedule on a first come first serve basis. If we are busy and cannot help you immediately or within the time you are requesting, we will definitely refer you to another plumber we know you can trust to get the job done right.

As soon as possible! We understand when you don’t have hot water it’s a major inconvenience and we will get to your home without delay to get you back up and running and happy. If our schedule is completely booked for the foreseeable future we will refer you to another excellent plumber who we know does quality work.

Definitely, we have knowledge of both the Wisconsin plumbing and building code to layout new fixture locations and we have the skills to move fixtures to any locations possible within the scope of code requirements.

Yes, even though technology has evolved to include frost proof hose bibs you still should turn the valve off in winter and drain the segment of pipe between the hose faucet and valve to ensure pipes do not freeze. 

 Absolutely, we are always looking to join forces with new home builders or independent homeowners undertaking new construction projects. Whether you are adding an addition or building a new house we would be happy to provide a free plumbing estimate after reviewing the plans.

Yes, at the cost of a plumbing service call and our hourly rate, we will walk through your home and specify all items not in compliance to the plumbing code. When you receive your invoice you will have an organized list of items not to code or a brief statement that your plumbing is up to code.

No, we do not advertise on the radio or on TV and that is one of the ways we can keep our prices lower than some of the larger companies that invest in expensive advertising campaigns. So you may not have heard of Glacier Hills Plumbing but that doesn’t mean we aren’t professionals who take pride in our work and do the best job we can every opportunity our customers give us.

Yes, we definitely are qualified to replace it and have extensive education, training and licensure. However, at this time we are not replacing water laterals. We recommend reaching out to a company who specializes in this area.

Absolutely. We would be happy to. And we are happy to work with the local plumbing inspection department throughout the process.

We do not offer drain cleaning services but there are many companies who do. If it turns out your pipes are back-pitched and frequently clog or are broken we would be happy to give you a quote to replace the pipes.